FAQ
Frequently Asked Questions
Do you really come to my home?
Yes — we bring the assessment, treatment, and equipment to you, anywhere in our service areas.
Where do you serve?
Edmonton (and Sherwood Park, St. Albert, Leduc, Fort Saskatchewan, Spruce Grove, Stony Plain, Beaumont, Devon) and Calgary (and Chestermere, Cochrane, Airdrie).
Do I need a doctor’s referral?
No — you can book physiotherapy directly. A referral is welcome if you have one.
Do you direct bill insurance?
Yes — we direct-bill most major insurers through TELUS eClaims, including Sun Life, Green Shield, and Alberta Blue Cross.
How long are visits?
Assessments are about 75 minutes; treatments are 45–60 minutes, one-on-one the whole time.
What ages do you see?
Babies, children, adults, and seniors.
Do you accept FSCD?
Yes — we work with FSCD contracts in Edmonton and Calgary. See our FSCD page for details.
How do I book?
Online through our Jane scheduler, or call (587) 606-2291.